Posts Tagged ‘overhead’

Distrust translates into overhead

Thursday, June 14th, 2012

Trust is the recurring theme for successful selling, successful communicating and efficient organizations. This topic is well covered in Stephen M. R. Covey’s classic, The Speed of Trust. His essential point is that trust speeds up everything and reduces the cost of everything. Conversely, distrust slows things down and increases the cost of everything. If you look at your life, you will see that these assertions hold up well. In cases where you detest some process that wastes your time, you can usually find distrust as the root cause of your dissatisfaction. (more…)